FAQ

Most frequent questions and answers

Easy to clean, just vacuum or wet ragFor extreme cases, Saicos offers ecocline magic cleaner concentrate that is a solvent-free surface and wood cleaner! Nicotine film, grease or dirt have no chance against it. 

Timber Tiles are finished with a commercial grade flooring finishIt is extremely durable with a long-proven track recordNo Maintenance is required but we recommend periodic cleaning to keep your tile looking their best. 

Yes, small touchup bottles of finish are available if some unforeseen damage occursSimply wipe on with a rag, buff off and let dry for an hour

Yes, the half lap joint was chosen because it allows for a single tile to be removed and replaced without damaging any surrounding tile. 

Yes, wood has been used in bathrooms for centuriesJust avoid the shower stall or areas of direct water contactThe wood can get wet with condensation and dry naturally. 

Yes, the tile will repel water but is still vapor open, meaning it will breathe with the buildingThe tile will not trap moisture in the wall and will adjust seasonally to humidity changesThe movement is tiny and accounted for in the joint between tiles. 

The gaps do not collect dust bunnies. What does collect is invisible, I have not cleaned my own bedroom wall in 5 years and the reveal lines show no sign of dustBut a simple vacuum or duster will clean them right up. 

Yes, our colors are prepared in a factory and are consistentWe monitor our application line for exact finish distributionWhat is wonderfully variable is the natural colors of the wood.  We celebrate all the beauty the wood reveals to us, influenced by the age of the tree, growth rate, location, soil, exposure, climate, species

We are ready to ship pallets nowIt takes two days for the factory to run a special colorWe maintain stock of Clear and Arctic at all timesShipping is from Port AlberniWe prefer to send out pallets of 50 boxes, or 100m2Special shipping can be arranged for smaller orders. 

Yes, the 80 mm width is a factory preset as is the 3mm reveal, but we over the tile with a length of 330mm, 246mm, 163mm and 80mmThe width of the tiles, plus reveal will always add up a length, so four tiles stacked is the same as the 330mm tile in length, or three tiles stacked add up to the 246mm tile in length. 

Yes, but at this time we are focusing purely of our launch colors.

Tiles can be combined vertically or horizontally, with four lengths available to playOur website will offer some patterns, but we will never exhaust the options. 

Yes, but we advise sealing the tile evenly on all sides right awayEnd grain readily absorbs finish which may result in an uneven coating uptake.   We recommend application with a spray or, as we do, with a roll coater. 

Sure, if you are handy and competent to do the workBasic install videos will be available on YouTubeA few simple tools will get you through an installAn instruction sheet is included in every box.